Scheduling and dispatch
13 articles
- Allocating routes to a worker or crew
Bundle a route's jobs into one card, give it to one person or a crew of up to 20, and follow progress.
- Confirmations, declines and automatic reminders
Every published shift asks the worker to confirm — and Maliru chases silence for you before the start time.
- Editing or cancelling a published route
Change a route's jobs, window, title or crew after publishing — and take back a cancel within 15 seconds.
- Finding your way around the Schedule
List, Calendar and Board — three ways to see the same schedule, with filters, bulk actions and exports.
- Cancelled by mistake? Undo within 15 seconds
A cancelled shift or route vanishes at once, but nothing is sent for 15 seconds — Undo puts it back.
- Creating shifts: from draft to published
Plan a shift privately as a draft, then publish it so the team sees it in My Day and can confirm.
- Clashes, leave and who cannot go
Double bookings and leave are flagged, never blocked; missing credentials or permits can stop a save.
- Changing, moving and copying many shifts at once
Tick shifts to change their team, move them, put them on one clock, copy them forward, publish or cancel.
- Adding many shifts at once
Fill in a row per shift — job, team, site and time — and save them all as drafts or publish together.
- Sending a client a whereabouts sheet
Who is where, as a grid — for a day, week or month, prepared for one client and saved as a template.
- Exporting the schedule to Excel, CSV or a printable sheet
Take ticked or filtered shifts out as a spreadsheet, a file for another system, or a page to pin up.
- Emailing a whereabouts sheet now or at 7am
Preview the sheet, email it to the client as your workspace, or prepare it tonight and post it in the morning.
- Planned maintenance: visits that raise themselves
A contract's recurring visits arrive on the Schedule as drafts, ready to publish, and say whether each was done on time.