Troubleshooting
6 articles
- Can't sign in
Codes that don't arrive or don't work, invite codes that are refused, being signed out, and what fixes each.
- File limits and upload errors
Every upload limit in one place (sizes, counts, types and storage) and what each error message means.
- My report didn't send
What "Saved on this device" means, how queued captures send themselves, how one gets stuck, and how to put a refused form right.
- Not receiving notifications
The inbox always has everything. If pushes or emails aren't reaching you, a few switches are usually why.
- Sharing and download problems
Where a web download goes, a share sheet that won't open, expired file links, and support that won't open.
- Updating Maliru and finding your app version
Find the version you're running, check for updates, get past Update Maliru, and keep saved work safe.