Maliru for housing repairs & maintenance
Responsive repairs on target, voids turned faster.
Housing maintenance is a promise with a clock on it. Maliru tracks each repair against its target, records no-access with evidence, and runs void turnarounds as routes the crew works in order.
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AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.
What usually goes wrong
- Target times missed because nobody saw the job slipping
- No-access visits argued over without a photo or a timestamp
- Voids handed between trades by phone, days lost in between
How Maliru fits
- Workstreams — Responsive repairs with tenant, trade and target fields; void turnarounds as a route.
- Field capture — Photo and timestamp on arrival, no-access recorded on the spot.
- Forms — Gas, electrical and safety checks with pass/fail items and photos.
- Timesheets — Every trade clocks in against the job; the normal days approve themselves.
- Service contracts — Repair priorities with response and fix targets in your contract's hours, flagged before they are missed, and the reason for every miss on the report.
Your board, shaped for housing repairs & maintenance
Two workstreams a housing repairs & maintenance operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.
| Repair | Tenant | Trade | Target | Status |
|---|---|---|---|---|
| Boiler no heat, 14 Fern Court | Mrs Patel | Gas | 24 h | Appointed |
| Leaking tap, 2 Elm Grove | Mr Osei | Plumbing | 5 days | Completed |
| Broken window, 9 Larch Way | Ms Reid | Glazing | 24 h | In progress |
| Damp survey, 30 Larch Way | Mr Kowalski | Surveyor | 20 days | Reported |
| Door lock, 5 Fern Court | Ms Adeyemi | Joinery | 5 days | No access |
| Property | Scheme | Works | Days void | Status |
|---|---|---|---|---|
| 12 Ashdown Rise | Kestrel Housing | Full redecoration | 6 | In progress |
| 21 Ashdown Rise | Kestrel Housing | Kitchen, bathroom | 11 | In progress |
| 8 Fern Court | Kestrel Housing | Clean, safety checks | 2 | Planned |
| 44 Larch Way | Kestrel Housing | Flooring, decoration | 4 | Planned |
| 33 Larch Way | Kestrel Housing | Clean, safety checks | 1 | Completed |
Questions housing repairs & maintenance teams ask
Can we see jobs against their target time?
Add a target field to the workstream and sort or filter the board by it. Schedule overdue indicators follow scheduled work; a custom target field does not create an automatic service-level alert.
How is no-access proven?
A no-access form can attach photos, a timestamp and an available location stamp to the job for review.
Can tenants be notified?
Not today. Maliru is the operational record for your team; tenant messaging stays in your housing system.
Also built for
Put your housing repairs & maintenance operation on Maliru.
Free for your first five people. Import your job sheet and go.