Maliru for lifts & escalators

A record per unit, not per invoice.

An independent lift company competes with the majors on response and on paperwork. Maliru keeps each unit's service history, its statutory examination dates and its call-out record on one asset, so an engineer arrives knowing what the last one found.

No card required · Free forever for 5 users · Every module included

AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.

What usually goes wrong

  • Service history spread across job sheets nobody can search by unit
  • Statutory examination dates tracked in a spreadsheet away from the job
  • Call-outs taken by phone and written up from memory at the end of the week

How Maliru fits

  • Workstreams — Routine servicing, call-outs and modernisation as separate job types, each with its own fields and statuses.
  • Assets — Each lift as a record, with its service visits, inspections and evidence gathered against it over time.
  • Inspections — Scheduled examinations that appear as work rather than as a reminder somebody has to act on.
  • Offline capture — Reports completed in machine rooms and lift pits, saved on the device, sent when the app reconnects.
  • Service contracts — Every lift on record with its service history, planned visits that raise themselves, and entrapment call-outs on their own clock.
A service report completed in a machine room with no signal

Your board, shaped for lifts & escalators

Two workstreams a lifts & escalators operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.

Routine servicing Route PlannedIn progressCompleted
UnitBuildingTypeVisitStatus
L1Riverside officesPassenger liftMonthly serviceCompleted
L2Riverside officesPassenger liftMonthly serviceCompleted
E1Station Rd retailEscalatorMonthly serviceIn progress
L1Kestrel HousePlatform liftQuarterly servicePlanned
L1Ashdown libraryPassenger liftMonthly servicePlanned
Call-outs To doAttendingParts on orderBack in service
RefBuildingFaultPriorityStatus
CO-311Riverside officesTrapped passenger, L2P1Back in service
CO-312Station Rd retailEscalator stopped, E1P1Attending
CO-313Kestrel HouseDoor not closingP2Parts on order
CO-314Ashdown libraryLevelling faultP2To do
CO-315Riverside officesCar light out, L1P3To do

Questions lifts & escalators teams ask

Can we see everything done to one lift?

Yes. Each unit is an asset record, and its service visits, inspections, photos and reports gather against it. An engineer opens the unit and sees what the last visit found.

Does it track LOLER examination dates?

You define your own inspection schedules with their intervals, and the due examination appears as work on the schedule. Maliru does not certify anything; it schedules the visit and holds the record.

Do engineers need signal in a lift pit?

No. Form drafts save locally and submitted reports queue with attachments, with sending retried when the app reconnects or reopens.

Put your lifts & escalators operation on Maliru.

Free for your first five people. Import your job sheet and go.