Maliru for HVAC & refrigeration
Every planned visit and every call-out, on the same record.
Refrigeration and air conditioning firms run a PPM calendar and a breakdown queue at the same time, usually in two systems. Maliru gives each its own workstream and the office one view over both.
No card required · Free forever for 5 users · Every module included
AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.
What usually goes wrong
- Planned maintenance in a calendar, breakdowns on the phone, neither visible to the other
- F-Gas and Gas Safe certifications tracked in a folder nobody opens until an audit
- Engineers going straight from home to site, with the report arriving days later
How Maliru fits
- Workstreams — Planned maintenance and reactive breakdowns as separate job types, each with its own fields, statuses and priorities.
- Routes — A day of PPM visits handed to one engineer as one card, confirmed with one tap.
- Permits & credentials — F-Gas categories, Gas Safe registration and electrical qualifications recorded per engineer, with warnings before they expire.
- Forms — Your service sheet as a form, with the readings, the parts used and the customer signature captured on site.
- Service contracts — Maintenance plans per unit, emergency and routine priorities with their own targets, and a monthly report for each client.

Your board, shaped for HVAC & refrigeration
Two workstreams an HVAC & refrigeration operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.
| Site | Client | Equipment | Visit | Status |
|---|---|---|---|---|
| Riverside offices | Riverside FM | Rooftop AC units ×4 | Quarterly service | Completed |
| Station Rd retail | Ashdown District Council | Split system, sales floor | Quarterly service | Completed |
| Kestrel House | Kestrel Housing | Cold room, kitchen | Leak check | In progress |
| Mill Lane warehouse | Northgate Services | Air handling unit | Filter change | Planned |
| Ashdown library | Ashdown District Council | Heat pump | Annual service | Planned |
| Job | Client | Fault | Priority | Status |
|---|---|---|---|---|
| Cold room alarm, Kestrel House | Kestrel Housing | Temperature high | P1 | In progress |
| No cooling, server room | Riverside FM | Compressor tripping | P1 | Planned |
| Display chiller, Mill Lane | Northgate Services | Iced evaporator | P2 | Completed |
| Heat pump fault code | Ashdown District Council | Low pressure | P2 | Planned |
| Noisy fan, Station Rd | Ashdown District Council | Condenser fan | P3 | To do |
Questions HVAC & refrigeration teams ask
Can we track F-Gas certification per engineer?
Yes. Define F-Gas as a credential type with its categories as levels, record each engineer's certificate against it, and the app warns before expiry. You set how hard it bites: a warning, a block on assignment, or nothing.
Do reports work in a plant room with no signal?
Yes. In the signed-in app, form drafts save locally and submitted reports queue with their photos. Sending retries when the app reconnects; the queue shows anything needing attention.
Can planned and reactive work share a schedule?
They are separate workstreams with their own fields and statuses, and the schedule shows both. An engineer sees one day, not two lists.
Also built for
Put your HVAC & refrigeration operation on Maliru.
Free for your first five people. Import your job sheet and go.