Maliru for HVAC & refrigeration

Every planned visit and every call-out, on the same record.

Refrigeration and air conditioning firms run a PPM calendar and a breakdown queue at the same time, usually in two systems. Maliru gives each its own workstream and the office one view over both.

No card required · Free forever for 5 users · Every module included

AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.

What usually goes wrong

  • Planned maintenance in a calendar, breakdowns on the phone, neither visible to the other
  • F-Gas and Gas Safe certifications tracked in a folder nobody opens until an audit
  • Engineers going straight from home to site, with the report arriving days later

How Maliru fits

  • Workstreams — Planned maintenance and reactive breakdowns as separate job types, each with its own fields, statuses and priorities.
  • Routes — A day of PPM visits handed to one engineer as one card, confirmed with one tap.
  • Permits & credentials — F-Gas categories, Gas Safe registration and electrical qualifications recorded per engineer, with warnings before they expire.
  • Forms — Your service sheet as a form, with the readings, the parts used and the customer signature captured on site.
  • Service contracts — Maintenance plans per unit, emergency and routine priorities with their own targets, and a monthly report for each client.
A service report completed on site with no signal

Your board, shaped for HVAC & refrigeration

Two workstreams an HVAC & refrigeration operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.

Planned maintenance Route PlannedIn progressCompleted
SiteClientEquipmentVisitStatus
Riverside officesRiverside FMRooftop AC units ×4Quarterly serviceCompleted
Station Rd retailAshdown District CouncilSplit system, sales floorQuarterly serviceCompleted
Kestrel HouseKestrel HousingCold room, kitchenLeak checkIn progress
Mill Lane warehouseNorthgate ServicesAir handling unitFilter changePlanned
Ashdown libraryAshdown District CouncilHeat pumpAnnual servicePlanned
Breakdowns To doPlannedIn progressCompleted
JobClientFaultPriorityStatus
Cold room alarm, Kestrel HouseKestrel HousingTemperature highP1In progress
No cooling, server roomRiverside FMCompressor trippingP1Planned
Display chiller, Mill LaneNorthgate ServicesIced evaporatorP2Completed
Heat pump fault codeAshdown District CouncilLow pressureP2Planned
Noisy fan, Station RdAshdown District CouncilCondenser fanP3To do

Questions HVAC & refrigeration teams ask

Can we track F-Gas certification per engineer?

Yes. Define F-Gas as a credential type with its categories as levels, record each engineer's certificate against it, and the app warns before expiry. You set how hard it bites: a warning, a block on assignment, or nothing.

Do reports work in a plant room with no signal?

Yes. In the signed-in app, form drafts save locally and submitted reports queue with their photos. Sending retries when the app reconnects; the queue shows anything needing attention.

Can planned and reactive work share a schedule?

They are separate workstreams with their own fields and statuses, and the schedule shows both. An engineer sees one day, not two lists.

Put your HVAC & refrigeration operation on Maliru.

Free for your first five people. Import your job sheet and go.