Maliru for water & wastewater
Every station's service history, in one place.
Pump stations fail out of hours and get serviced on a cycle. Maliru keeps the planned rota, the emergency call-out and the station's own history on one record, so whoever turns up at 2am knows what the last visit found.
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AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.
What usually goes wrong
- Emergency call-outs logged in one place and planned servicing in another
- Hygiene cards and confined space training chased after an engineer is already on site
- Station history held by whichever engineer has been there most
How Maliru fits
- Workstreams — Planned servicing, emergency call-outs and installation as separate job types with their own fields and priorities.
- Assets — Each station as a record, carrying its services, its faults and its parts over time.
- Permits & credentials — Water hygiene cards, confined space and electrical qualifications per engineer, with a block on assignment where you want one.
- Offline capture — Reports completed in chambers and wet wells, saved on the device, sent when the app reconnects.
- Lone worker — Timed check-ins for an engineer alone at a pump station at 2am; a missed one alerts the people you name: by push on every plan, text from Team, phone call on Crew.
- Service contracts — Planned asset maintenance on a cycle, reactive faults on response and fix targets, and the client report built from the record.
Your board, shaped for water & wastewater
Two workstreams a water & wastewater operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.
| Station | Client | Pumps | Service | Status |
|---|---|---|---|---|
| PS-07, Weir Rd | Meridian Utilities | 2, duty and standby | Quarterly | Completed |
| PS-11, Dock Rd | Meridian Utilities | 2, duty and standby | Quarterly | Completed |
| PS-14, Orchard Close | Meridian Utilities | 1 submersible | Six-monthly | In progress |
| PS-02, Mill Lane | Meridian Utilities | 3, duty and assist | Quarterly | Planned |
| Ashdown works inlet | Ashdown District Council | Screens and 2 pumps | Monthly | Planned |
| Ref | Site | Alarm | Priority | Status |
|---|---|---|---|---|
| EM-402 | PS-11, Dock Rd | High level | P1 | Made safe |
| EM-403 | PS-14, Orchard Close | Pump trip | P1 | Attending |
| EM-404 | Ashdown works inlet | Screen blocked | P2 | Completed |
| EM-405 | PS-02, Mill Lane | Power loss | P1 | To do |
| EM-406 | PS-07, Weir Rd | Telemetry lost | P3 | To do |
Questions water & wastewater teams ask
Can we stop someone being sent without a hygiene card?
Yes. Record it as a credential type with its expiry and set enforcement to block at assignment, so the office is told before the job is handed over rather than after.
Does it handle out-of-hours work?
Call-outs are their own workstream with their own priorities, and assignment and confirmation work the same way at 2am as at 2pm.
Is there a history per station?
Yes. The station is an asset record and every visit stays against it, so an engineer opens it and sees what was done last time.
Also built for
Put your water & wastewater operation on Maliru.
Free for your first five people. Import your job sheet and go.