Maliru for high-level access & window cleaning
Every drop recorded, every ticket in date.
Rope access work is governed by who is on the rope and what plan they are working to. Maliru keeps the technician's certification, the job's method statement and the record of each drop on one job, so nothing is assumed.
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AI and your branding from Team; service contracts and contractor pay on Crew. Compare plans.
What usually goes wrong
- IRATA levels and rescue competency tracked in a spreadsheet away from the rota
- Method statements emailed round and never attached to the job
- Building records rebuilt each year because last year's drops were never kept
How Maliru fits
- Workstreams — Cleaning rounds, facade inspection and high-level repair as separate job types on the same building.
- Permits & credentials — IRATA levels as a ranked credential, with warnings before expiry and a block on assignment where the level is wrong.
- Forms — Your method statement and pre-drop checks as forms, completed on site before work starts.
- Evidence capture — Facade condition photos captured against the job, so the building's record builds year on year.
- Lone worker — Timed check-ins for a window cleaner working a round on their own; a missed one alerts the people you name: by push on every plan, text from Team, phone call on Crew.

Your board, shaped for high-level access & window cleaning
Two workstreams a high-level access & window cleaning operation typically runs, with the columns and statuses it would name. Rename anything; import your own sheet and Maliru builds the board from it.
| Building | Client | Method | Elevations | Status |
|---|---|---|---|---|
| Riverside offices | Riverside FM | Rope access | 4 | Completed |
| Kestrel House | Kestrel Housing | Rope access | 2 | In progress |
| Station Rd retail | Ashdown District Council | Water-fed pole | 1 | Planned |
| Ashdown library | Ashdown District Council | Cradle | 3 | Planned |
| Mill Lane warehouse | Northgate Services | Water-fed pole | 2 | Planned |
| Building | Client | Scope | Findings | Status |
|---|---|---|---|---|
| Riverside offices | Riverside FM | Cladding fixings, north | 3 loose panels | Report due |
| Kestrel House | Kestrel Housing | Balconies, all floors | None | Reported |
| Ashdown library | Ashdown District Council | Stonework, parapet | Spalling, east | Inspecting |
| Weir Rd flats | Kestrel Housing | Window sealant | Pending | Booked |
| Station Rd retail | Ashdown District Council | Signage fixings | Pending | Booked |
Questions high-level access & window cleaning teams ask
Can we enforce IRATA levels on assignment?
Yes. Record the level as a ranked credential and set enforcement to block at assignment, so a Level 1 cannot be handed a job that needs a Level 3.
Where do method statements live?
Attached to the job, alongside the pre-drop checks captured as forms. Everyone assigned opens the same record.
Does it work at height with poor signal?
Yes. Form drafts save locally and submitted reports queue with attachments, sending when the app reconnects.
Also built for
Put your high-level access & window cleaning operation on Maliru.
Free for your first five people. Import your job sheet and go.